FAQ

# Frequently Asked Questions

We believe in simple beauty and simple answers.  
Below are the most common questions we receive.

---

## ✨ Shipping & Delivery  
**Q:** When will my order ship?  
**A:** Orders are processed within 1–2 business days. You’ll receive a tracking email once shipped.

**Q:** Do you ship internationally?  
**A:** Currently, we ship only within the U.S.

---

## ✨ Returns & Refunds  
**Q:** Can I return my item?  
**A:** Yes. We offer hassle-free returns within 14 days. Email us at [support@velora.co](mailto:support@velora.co) with your order number.

---

## ✨ Product Information  
**Q:** Are your products vegan and cruelty-free?  
**A:** 100% yes. All Velora products are vegan and never tested on animals.

**Q:** Where are your products made?  
**A:** All products are formulated and packaged in the U.S.

---

Still need help?  
Mail to at[veloracs1@gmail.com].